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Salary: USD 165,000 - 180,000 / annual
Knock is seeking a Director of Sales to lead and scale the Account Executive organization. The role owns full accountability for the sales team's performance against company plan, including outreach activity, leads, conversion, and loan application volume.
You will manage Account Executives, Senior Account Executives, and Wholesale Account Executives across a fully remote, distributed team. Key responsibilities include setting production standards, hiring and developing the sales team, designing the territory and coverage model, building headcount plans with Finance, and maintaining distinct playbooks for retail lending partners versus the broader lender and agent market.
You will own AE onboarding and ramp as a repeatable program, design and evaluate compensation plans in partnership with People and Finance, deliver accurate rolling forecasts to leadership, and run the pipeline and forecast cadence. Additionally, you will serve as the company's subject matter expert on the Account Executive channel, translating partner and borrower feedback into product, marketing, and lending operations improvements.
Knock originates the Knock Bridge Loan™, which enables homeowners to use equity in their current home to purchase their next one. You will choose partner segments worth pursuing, set the coverage model, own positioning against market alternatives, and sharpen the team that delivers volume.
The role requires deep expertise in selling into retail lending, understanding how loan officers, team leads, and branch managers make decisions, and the ability to translate that into playbooks, training, and coaching. You will set positioning strategy for the Buy Before You Sell product, handle cost/rate/timing objections, and maintain competitive positioning.
**Requirements:**
- Minimum 8 years of sales or business development experience in mortgage, real estate, or proptech
- At least 4 years leading sales teams
- Track record of hiring, coaching, and developing sellers into consistent performers
- Demonstrated ownership of a sales number with track record of growing lead and application volume while forecasting accurately
- Deep understanding of retail lending sales dynamics and decision-making
- Ability to set positioning strategy for Buy Before You Sell products
- Command of competitive landscape with judgment to keep positioning ahead of alternatives
- Experience designing or materially influencing sales compensation plans
- Strong analytical judgment and comfort building models and acting on data
- Excellent communication and presentation skills
- Proven success in fully remote, distributed team environments
- Recent lending experience required
- Bachelor's degree preferred, or equivalent experience
