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Salary: USD 220,000 - 245,000 / annual
Metropolis is building AI-powered solutions for the real world, starting with transforming parking into a seamless experience and expanding into retail and hospitality. The company processes $5B in payments annually, with $1B running through its own platform.
As Director of Product, Payments, you will own the vision, strategy, and roadmap for payment processing, subscription billing, and revenue automation/reconciliation. You will ensure accuracy, scalability, and reliability across Metropolis' payment systems. Key responsibilities include:
- Owning the complete payment processing strategy, including processor relationships, routing decisions, and fee structures, representing product in vendor partnerships
- Leading product strategy for enterprise billing, client/revenue reporting, and revenue automation/reconciliation
- Working directly with Real Estate Partners (REPs) to understand reporting needs and designing innovative solutions such as MCP-based or agentic data access rather than static dashboards
- Partnering closely with Engineering to set priorities and co-create platform solutions
- Defining and tracking key metrics such as reconciliation accuracy, billing cycle time, and revenue leakage to guide prioritization
- Communicating roadmap, progress, and risk to stakeholders across Product, Engineering, and Finance, including executive leadership
- Recruiting, mentoring, and developing a team of product managers as the organization scales
You will report to the Head of Product and operate as a hands-on individual contributor with the opportunity to build and lead a team over time. This is a four-days-in-office role, reflecting Metropolis' office-first model to drive innovation and strengthen culture.
REQUIREMENTS:
- 10+ years of product management experience with a track record owning payments, billing, or financial-systems products
- Deep understanding of payment processing (routing, reconciliation, PSP relationships) and enterprise/subscription billing
- Strong technical and data literacy, including comfort with financial data models, transaction schemas, SQL, and ledger systems
- Comfortable engaging with Engineering on system architecture and integration tradeoffs
- Strong analytical skills and data-driven approach to prioritization
- Exceptional communication and stakeholder management, including with clients and executive leadership
- Proven ability to thrive in fast-paced, ambiguous environments and drive clarity from complexity
- Experience leveraging AI tools to transform static workflows into responsive, high-output processes
PLUS (not required):
- Experience building and leading teams
- Domain experience in parking, transportation, or mobility
