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Salary: USD 185,320 - 231,650 / annual
Brex is seeking a Director of Marketing Operations to lead the systems, data, and operations that drive demand generation and qualified sales conversations. You will own the end-to-end marketing funnel from lead capture through sales handoff, including qualification, enrichment, scoring, routing, automation, and measurement. Reporting to the Senior Director of Growth Marketing, you will build and lead the Marketing Operations team while setting the technical roadmap for a scalable, reliable funnel across enterprise sales and self-serve motions, including Brex and Capital One integrations.
Key responsibilities include:
- Own the complete marketing funnel architecture from demand capture through sales handoff, managing qualification, enrichment, scoring, routing, automation, and measurement
- Partner with SDR, RevOps, Product, Engineering, and Data Science to improve funnel throughput, speed-to-lead, conversion, and reliability
- Design and scale workflows across sales-led and self-serve motions, including emerging Capital One lead sources
- Manage the marketing technology ecosystem and integrations across Marketo, Salesforce, LeanData, web/CMS, analytics, advertising, and other GTM platforms
- Set architecture and operating standards ensuring systems are scalable, reliable, and connected
- Lead major platform improvements and evaluate new capabilities including CDP and AI-enabled workflows
- Own quality and governance of marketing and prospect data, including identity, enrichment, segmentation, taxonomy, and attribution
- Establish trusted funnel and performance measurement in partnership with RevOps, Finance, Data, and Engineering
- Translate data into recommendations that improve marketing efficiency, sales handoffs, and investment decisions
- Lead and develop the Marketing Operations team, establishing clear priorities, operating rhythms, service levels, and accountability
- Build scalable processes for intake, prioritization, capacity planning, documentation, and execution
- Serve as a thought partner to Growth Marketing leadership and drive alignment across Marketing, Sales, RevOps, Product, Engineering, and Finance
Brex is the intelligent finance platform enabling companies to spend smarter and move faster in over 200 markets. The company combines global corporate cards and banking with intuitive spend management, bill pay, and travel software. Tens of thousands of leading companies including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek run on Brex.
The role is hybrid, based in one of Brex's hubs: San Francisco, New York, Seattle, Salt Lake City, or Vancouver, with a minimum of three coordinated days in the office per week (Monday, Wednesday, Thursday). Up to four weeks per year of fully remote work is available.
REQUIREMENTS:
- 8+ years in marketing operations, revenue operations, or growth operations, including 3+ years leading and developing a team
- Measurable improvements to lead-to-meeting conversion, with experience supporting both enterprise sales and self-serve or product-led motions
- Deep hands-on architecture experience in Marketo or equivalent marketing automation platform, plus strong Salesforce fluency and shared platform ownership with Revenue Operations
- Experience designing scalable lifecycle, scoring, routing, campaign taxonomy, and data governance practices
- Strong measurement judgment, including understanding attribution limitations, plus SQL and BI fluency to investigate performance independently
- Track record of using pipeline or forecast models to inform decisions and aligning cross-functional partners on execution
- Experience managing martech vendors and increasing team capacity through automation and reusable processes
- Experience running marketing systems as production infrastructure, including monitoring, incident response, and change control on revenue-facing workflows
- Experience running intake and prioritization for a team serving many internal stakeholders, with capacity planning that holds up under pressure
BONUS:
- Experience in fintech, financial services, or another regulated environment
- Technical partnership with Product and Engineering on signup flows or identity resolution
- Experience with holdouts, incrementality testing, or media mix modeling
- Experience with marketing financial planning and reporting
- AI or agent-assisted workflows with measurable results
- Hands-on experience with LeanData, Qualified, Hex, a customer data platform, or integration and workflow tools such as Retool
