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Salary: USD 185,320 - 231,650 / annual
Brex is seeking a Director of Marketing Operations to lead the systems, data, and operations that drive demand generation and qualified sales conversations. You will report to the Senior Director of Growth Marketing and own the end-to-end marketing funnel from lead capture through sales handoff, including qualification, enrichment, scoring, routing, automation, and measurement.
Key responsibilities include:
- Own the complete marketing funnel across enterprise sales and self-serve motions, including Brex and Capital One integrations
- Partner with SDR, RevOps, Product, Engineering, and Data Science to improve funnel throughput, speed-to-lead, conversion, and reliability
- Design and scale workflows across sales-led and self-serve channels
- Manage the marketing technology ecosystem (Marketo, Salesforce, LeanData, web/CMS, analytics, advertising platforms)
- Set architecture and operating standards for scalable, reliable, connected systems
- Lead platform improvements and evaluate new capabilities including CDPs and AI-enabled workflows
- Own data quality and governance for marketing and prospect data (identity, enrichment, segmentation, taxonomy, attribution)
- Establish trusted funnel and performance measurement in partnership with RevOps, Finance, Data, and Engineering
- Translate data into actionable recommendations for marketing efficiency and investment decisions
- Lead and develop the Marketing Operations team, establishing priorities, operating rhythms, service levels, and accountability
- Build scalable processes for intake, prioritization, capacity planning, documentation, and execution
- Serve as a strategic thought partner to Growth Marketing leadership and drive cross-functional alignment
In your first year, you will establish baselines and targets with Growth Marketing, Revenue Operations, and SDR leadership to improve meaningful follow-up, routing accuracy, qualified meetings, and meeting-to-opportunity conversion, while building trusted funnel data and faster campaign delivery.
Brex is the intelligent finance platform enabling companies to spend smarter across 200+ markets. The company combines corporate cards and banking with spend management, bill pay, and travel software. Tens of thousands of companies including DoorDash, Coinbase, Robinhood, Zoom, and Plaid run on Brex.
The role is hybrid, based in one of Brex's hubs: San Francisco, New York, Seattle, Salt Lake City, or Vancouver. Minimum three coordinated days in office per week (Monday, Wednesday, Thursday), with up to four weeks per year of fully remote work.
REQUIREMENTS:
- 8+ years in marketing operations, revenue operations, or growth operations, including 3+ years leading and developing a team
- Measurable improvements to lead-to-meeting conversion, with experience supporting both enterprise sales and self-serve/product-led motions
- Deep hands-on architecture experience in Marketo or equivalent marketing automation platform, plus strong Salesforce fluency and shared platform ownership with Revenue Operations
- Experience designing scalable lifecycle, scoring, routing, campaign taxonomy, and data governance practices
- Strong measurement judgment, including understanding attribution limitations, plus SQL and BI fluency to investigate performance independently
- Track record of using pipeline or forecast models to inform decisions and aligning cross-functional partners on execution
- Experience managing martech vendors and increasing team capacity through automation and reusable processes
- Experience running marketing systems as production infrastructure, including monitoring, incident response, and change control on revenue-facing workflows
- Experience running intake and prioritization for a team serving many internal stakeholders, with capacity planning that holds up under pressure
BONUS:
- Experience in fintech, financial services, or regulated environments
- Technical partnership with Product and Engineering on signup flows or identity resolution
- Experience with holdouts, incrementality testing, or media mix modeling
- Experience with marketing financial planning and reporting
- AI or agent-assisted workflows with measurable results
- Hands-on experience with LeanData, Qualified, Hex, CDPs, or integration tools like Retool
