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Salary: USD 110,000 - 150,000 / annual
Swayable is a fast-growing AI and automated data science platform that measures public opinion and the impact of messages and advertising content. Founded in 2018 by physics PhDs and led by the former Executive Director for Digital Strategy at the New York Times, the company is backed by top technology and social impact investors including Y Combinator. Clients include major consumer-facing brands (JP Morgan Chase, Airbnb, Paramount Pictures), technology companies (Anthropic, Meta, Amazon), academic researchers (MIT, Yale, Stanford), and civic advocacy campaigns focused on climate, human rights, and elections.
As a Deployment Strategist, you will serve as a strategic advisor to leading brands and agencies, helping them turn research into stronger messaging, creative, and marketing decisions. You'll join the Client & Research Success team, which owns client relationships and connects client needs with product development.
Key responsibilities include:
- Own relationships with a portfolio of enterprise clients, building trust with brand, marketing, and insights teams through strategic guidance and regular engagement
- Develop strategic pre-testing programs that connect Swayable's capabilities to each client's business goals, creative process, and key marketing decisions
- Guide clients through research design, test execution, and results interpretation, turning findings into clear recommendations for stronger messaging and creative
- Help clients identify new use cases, recommend relevant capabilities, and translate client needs into actionable product feedback
- Partner with sales on pitches, bringing brand and research expertise to demonstrate how Swayable addresses prospective client challenges
- Drive adoption and ongoing usage by making Swayable a core part of clients' decision-making processes
- Collaborate with sales on renewals and expansion, identifying growth opportunities and building cases for continued investment
The Client Success team is based in Williamsburg, Brooklyn and San Francisco, with in-office requirements 3 days per week.
Requirements:
- 2+ years of client-facing experience in research, consumer insights, brand strategy, consulting, account management, or related fields
- Understanding of how brand, marketing, and insights teams work, with ability to connect research to their goals and decisions
- Consultative approach: ask thoughtful questions, solve problems, and translate complex information into clear, actionable recommendations
- Strong analytical and quantitative reasoning skills, with experience using Excel to interpret and synthesize data; Python is a plus
- Familiarity with research methods and statistics—or demonstrated ability to learn them—and ability to explain findings to nontechnical audiences
- Strong project management skills and attention to detail, with ability to independently manage multiple client priorities and deliverables
- Clear, confident communication and presentation skills, with experience contributing to client pitches or strategic presentations
- Collaborative mindset and comfort learning quickly in a fast-paced startup environment
- College degree or higher (STEM, communications, statistics, business, public policy fields can be helpful)
