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Guesty is an all-in-one platform helping hospitality businesses worldwide automate, optimize, and scale their operations. The company integrates with 150+ industry partners including Airbnb, Vrbo, Booking.com, Expedia, and Google Travel, empowering property managers to deliver top-tier guest experiences while running efficient, data-driven operations.
You will lead the Customer Success team, responsible for ensuring success for SMB customers and driving strategic growth for Guesty. This is a people-management role where you'll develop and mentor high-performing team members, foster a dynamic team culture, and contribute to the company's global expansion across 16 countries.
Guesty is a fast-growing global startup with 900+ team members. This role offers the opportunity to grow your career in a dynamic, global, and impact-driven environment within the hospitality technology space.
Requirements:
- Passion for Customer Success and proven ability to develop high-performing teams
- Talent for thriving in dynamic global environments
- Experience leading customer success or similar customer-facing teams (specific years not stated in posting)
