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Customer Success Team Lead

Guesty - Colombia - In-office - posted 2026-10-07

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Guesty is an all-in-one platform helping hospitality businesses worldwide automate, optimize, and scale their operations. The company integrates with 150+ industry partners including Airbnb, Vrbo, Booking.com, Expedia, and Google Travel, empowering property managers to deliver top-tier guest experiences while running efficient, data-driven operations. You will lead the Customer Success team, responsible for ensuring success for SMB customers and driving strategic growth for Guesty. This is a people-management role where you'll develop high-performing teams, foster a dynamic global environment, and contribute to the company's mission of transforming hospitality technology. Guesty is a fast-growing global startup with 900+ team members across 16 countries. This role offers the opportunity to grow your career in a dynamic, impact-driven environment while working with a global team dedicated to building the future of hospitality technology. Requirements: The posting emphasizes passion for Customer Success, talent for developing high-performing teams, and ability to thrive in a dynamic global environment. Specific years of experience, technical skills, certifications, or educational requirements are not explicitly stated in the provided description.

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