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Guesty is an all-in-one platform helping hospitality businesses automate, optimize, and scale their operations. The company integrates with 150+ industry partners including Airbnb, Vrbo, Booking.com, Expedia, and Google Travel, enabling property managers to deliver top-tier guest experiences while running efficient, data-driven operations.
You will lead the Customer Success team, responsible for ensuring success for SMB customers and driving strategic growth for Guesty. This is a people-management role where you'll develop and mentor high-performing team members in a dynamic, global environment. You'll be instrumental in building customer relationships, optimizing retention and expansion, and contributing to the company's scaling efforts across its 900+ team members in 16 countries.
The role offers the opportunity to work in a fast-growing, impact-driven startup transforming the hospitality technology space. You'll collaborate across a global organization and help shape how the industry approaches guest experience and business operations.
