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Revolut is a fintech super app with 80+ million customers offering spending, saving, investing, exchanging, and travel products. The company is seeking an analytical CRM Manager to drive customer acquisition and scale enterprise offerings across Revolut Business markets.
In this role, you will own the full lifecycle of CRM campaigns targeting enterprise customers. Your responsibilities include improving product activation and retention through CRM automation, designing and executing end-to-end campaigns from problem definition through impact analysis, and coordinating with Growth, Sales, and Product teams to effectively target ideal customer profiles (ICPs). You'll run A/B tests to optimize initiatives, write SQL queries to segment campaign audiences directly from databases, and work with in-house communications platforms to build and improve performance-tracking systems.
You'll need 4+ years of experience in fast-paced B2B environments with strong analytical capabilities. Advanced SQL skills are essential—you must be able to write complex queries for audience selection and segmentation. Experience designing, running, and interpreting A/B tests is required. You should have a solid grasp of campaign measurement including KPIs, funnel analysis, conversion/activation/retention metrics, and impact sizing. Fluency in English with excellent communication skills and a track record of owning complex projects end-to-end are critical. A problem-solving mindset and experience in the financial industry are valued.
Revolut is a Great Place to Work certified company with 13,000+ employees globally. The company emphasizes diversity, inclusion, and employee experience as core to its mission of helping customers get more from their money.
