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Salary: USD 75,000 - 80,000 / annual
Haus Labs, the skincare-infused makeup brand founded by Lady Gaga, is seeking a Coordinator for Digital Operations & Automation to support day-to-day execution across DTC eCommerce, retailer.com, digital product, and customer service workflows.
You will own the operational backbone of digital commerce, ensuring launches, site updates, and recurring processes execute accurately and on time. Key responsibilities include:
• Digital Commerce Operations: Support and QA launch, promotion, and site-update workflows, including Shopify configuration, merchandising validation, and promotional setup.
• Launch Workflow Coordination: Maintain launch workbacks and readiness trackers, confirm requirements, validate outputs, monitor dependencies, and escalate risks.
• Product & Content Operations: Create, organize, validate, and maintain product information, imagery, pricing, variants, tags, metafields, and collections across connected digital systems.
• Retailer.com Support: Prepare, format, validate, and organize product content and assets for retailer.com submissions, ensuring compliance with platform requirements and deadlines.
• QA & Issue Validation: Conduct QA for site updates, product launches, promotional setups, and digital experiences; reproduce issues, document findings, and validate fixes.
• Systems & Integrations Support: Monitor recurring system, feed, and integration workflows across Shopify, retailer platforms, customer service tools, and external partners; flag errors and coordinate resolution.
• Automation Operations: Operate, test, maintain, and improve AI-enabled or rule-based automations; verify outputs, troubleshoot failures, and resolve process exceptions.
• Workflow Documentation: Maintain clear documentation covering workflow steps, inputs, outputs, dependencies, business rules, QA requirements, and escalation paths.
• Cross-Functional Coordination: Work with eCommerce, retailer.com, digital product, customer service, creative, and external partners to gather requirements, assets, and approvals.
You are highly organized, detail-oriented, systems-curious, and comfortable using AI and automation tools to make repeatable work more efficient.
