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cargo.one is an AI-native operating system for air and ocean freight, serving over 30,000 users across 172 countries. The platform helps logistics teams automate quoting, booking, and rate management using AI agents built on a solid data foundation.
As Content Operations QA Analyst (Ocean), you will be the quality gatekeeper ensuring ocean freight data integrity. Your core responsibilities include:
• Quality-check ocean freight contracts, rates, and surcharges by cross-referencing processed data against source rate sheets and tariffs
• Work through a structured queue of contracts with meticulous attention to detail, following QA protocols and documenting findings
• Develop deep understanding of ocean rates, surcharges, and logistics operations to identify anomalies and discrepancies
• Catch and correct errors before customer-facing delivery, maintaining data accuracy that powers customer quoting and business decisions
• Communicate with vendor partners to resolve issues and prevent recurring mistakes
• Identify error patterns and contribute to improving QA processes, documentation, and automated checks
• Leverage AI tools to enhance QA efficiency and contribute to tool development where possible
• Maintain structured, high-quality master data across the ocean content dataset
The role requires exceptional attention to detail, strong Excel/Google Sheets proficiency, fluent English for international vendor collaboration, and the ability to work independently through high-volume structured workflows. Experience with AI tools is valued. Logistics, freight forwarding, or shipping background is a bonus but not required.
The company is remote-first with regular in-person offsites, backed by leading investors including Index Ventures, Bessemer, Point Nine, Creandum, and Lufthansa. Benefits include €650 home-office budget, 24 paid vacation days, co-working access worldwide, and a feedback-driven team culture.
