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Human Interest is a high-growth fintech company on a mission to make retirement benefits accessible to small and medium-sized businesses across the United States. Backed by major investors including BlackRock, SoftBank, and TPG, the company is transforming the retirement industry by enabling SMBs to offer 401(k) plans to their employees.
As a Compliance Administrator on the Customer Success Operations compliance team, you will be responsible for supporting clients' 401(k) plans through a range of technical and advisory functions. Your primary responsibilities include conducting compliance testing (ADP/ACP, Deductibility, Top Heavy, 401(a)(4), 402(g), 410(b), and 415), preparing and reviewing annual IRS forms (Forms 5500, 5330, and 8955-SSA), and consulting with clients on plan design optimization.
You will interpret plan documents to advise clients on provisions and recommended design changes, prepare plan amendments and notices, review QDROs, and calculate annual contributions including new comparability structures. You'll also maintain current knowledge of ERISA law and proposed legislative changes, assist Relationship Managers with compliance questions and problem-solving, and support external auditors as needed.
This role requires strong technical expertise in retirement plan compliance combined with excellent communication skills to explain complex regulatory issues to clients and internal stakeholders. You'll work cross-functionally with onboarding, Customer Support, Relationship Managers, and internal operations teams to ensure optimal customer experience. The position offers the opportunity to develop industry designations (ASPPA, NIPA, etc.) and drive process improvements within the compliance function.
