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Commercial Sales Manager - Japan

Qualtrics - Tokyo, Japan - In-office - posted 2025-12-18

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Qualtrics is seeking a Commercial Sales Manager to lead the sales team in Japan. This role manages a team of 6-8 Commercial Account Executives focused on closing experience gaps and driving adoption of the Qualtrics Experience Management (XM) platform among large, strategic accounts in the Japanese market. Key responsibilities include building and executing annual category plans, leading and coaching a team of experienced sales professionals, recruiting and retaining top talent, and providing mentorship on complex sales motions including contract negotiations, pipeline management, and opportunity management. You will develop deep relationships with senior stakeholders across Qualtrics and with clients at all organizational levels, serve as an executive sponsor on major deals, and maintain expertise in competitive positioning and pricing strategy. You will also collaborate cross-functionally with Professional Services, Implementation, and Subject Matter Experts to ensure successful commercial engagements, and serve as a senior management member helping to grow Qualtrics' presence in the Japanese market. Required qualifications include a bachelor's degree, 6-8 years of field sales experience, and at least 2 years managing a field sales team. You must have native-level Japanese language skills and business-level English proficiency. Experience with MEDDIC sales processes, Salesforce.com, complex contract negotiations, and consistent quota overachievement is expected. Willingness to travel up to 50% is required.

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