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Zinc is rapidly modernizing how it serves candidates, recruiters, and customers. The Core Ops team ensures the business runs on real, trustworthy data and processes. As Commercial Operations Lead, you will own the commercial and revenue portion of operations—everywhere revenue touches process, from marketing and partnerships through sales, outbound, and renewals.
You will report directly to the Head of Operations and partner with commercial leaders across the business. Day-to-day responsibilities include working closely with other operations leads and key stakeholders to drive operational excellence.
Current priorities include establishing one clean, consistent definition of the commercial funnel across every channel, with additional projects identified based on data-driven insights. You will manage a small analyst team from day one in a player-coach capacity—hands-on and directly contributing, not just reviewing others' work. You will grow the team as the business expands and needs dictate.
The role is ideal for someone with a background in RevOps (Manager/Lead level), Sales Ops, Marketing Ops, GTM-focused Business Ops, or Strategy & Ops. The company is open to diverse backgrounds that bring transferable skills, but expects candidates to have direct experience in one of these operational domains.
Requirements:
- Experience as a RevOps Manager/Lead, Sales Ops Lead, or Marketing Ops Lead
- Proven ability to own a full commercial funnel
- GTM (go-to-market) strategy and operations background preferred
- Demonstrated people management capability (managing analyst teams)
- Hands-on analytical and process-design skills
- Ability to work cross-functionally with commercial leaders
