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Plaid is seeking an experienced Commercial Lead to drive strategic commercial relationships with major fintech and financial services companies. You will serve as a thought partner, contract expert, and lead negotiator for high-value deals, defining commercial terms that underpin relationships between Plaid and its largest customers.
You'll work closely with Sales, Account Management, and Banking and Wealth teams to negotiate complex customer contracts, structure creative deal terms for top prospects, and drive renewals, upsells, and cross-sells with existing customers. A key part of your role is crafting pricing strategies that work for Plaid, prospects, and customers alike, while evolving commercial processes to support a growing global go-to-market organization.
You'll also serve as the GTM expert on Banking and Wealth with regard to commercialization, pricing, and agreement requirements for new products and services. This includes acting as the GTM voice and single point of contact for cross-functional special projects, helping build repeatable and robust commercial processes that drive speed and consistency across teams.
Plaid powers financial connectivity for millions of users across 12,000 financial institutions in the US, Canada, UK, and Europe. The company works with thousands of companies including Venmo, SoFi, Fortune 500 firms, and major banks. Founded in 2013 and headquartered in San Francisco, Plaid has offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.
QUALIFICATIONS:
- 4-7 years of experience in strategic sales, business development, finance/consulting, partnerships, or GTM strategy, ideally with customer-facing ownership of complex, high-value commercial agreements
- Proven track record negotiating complex deals, including multi-product or multi-party agreements in regulated industries such as financial services or fintech
- Demonstrated success working cross-functionally with Product, Legal, Engineering, and GTM teams to shape deals, align priorities, and unblock high-stakes initiatives
- Strong executive communication skills to confidently engage senior external stakeholders
- Experience building scalable commercial frameworks (e.g., pricing strategies, decision processes) that support speed and consistency across a growing GTM organization
- Deep interest in fintech, open finance, and technical products, with ability to understand and advocate for product capabilities in commercial conversations
- Comfort with ambiguity and change, with bias for action and growth mindset suited to fast-paced, high-growth environments