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Reserv is a venture-backed insurtech (funded by Bain Capital and Altai Ventures) automating claims through AI and modern technology. Founded by insurtech veterans in May 2022, the company is building a leading Third-Party Administrator (TPA) platform to simplify and accelerate claims handling.
You will serve as a Commercial Auto Excess Casualty Adjuster, managing high-severity commercial auto liability claims that exceed primary policy limits. This is a specialized, high-touch role requiring deep technical expertise in excess casualty claims and a J.D. background.
Key responsibilities include:
- Investigate, evaluate, and resolve complex commercial auto liability claims involving excess layers, catastrophic injuries, multi-vehicle accidents, and high-exposure scenarios
- Conduct advanced coverage analysis: policy interpretation, endorsements, exclusions, multi-jurisdictional considerations
- Issue coverage position letters (reservations of rights, denials) in compliance with regulatory standards
- Oversee litigation, partnering with defense counsel on strategy, case progression, and cost-effective decision-making
- Leverage Reserv's AI-powered tools to review claim summaries, severity predictions, and structured data insights
- Evaluate primary carrier handling and determine when excess involvement is triggered
- Collaborate with MGAs, carriers, brokers, and internal teams, maintaining white-glove service standards
- Document all claim activity in Reserv's modern claims platform, ensuring data accuracy and compliance
- Participate in audits, trend analysis, and feedback loops to support continuous improvement and underwriting insights
You will work in a fast-moving, technology-driven environment where automation handles routine tasks, freeing you to focus on complex, high-impact claim decisions. The role combines deep insurance expertise with modern tech infrastructure.
