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Salary: USD 80,000 - 90,000 / annual
BDG is seeking a Collections Specialist to join the Finance & Accounting team and own the accounts receivable collections process end-to-end. The role manages the full collections cycle for outstanding client invoices, prioritizing by aging and risk. Key responsibilities include proactively contacting clients via phone and email to secure timely payment, monitoring and maintaining accurate accounts receivable aging reports, and flagging at-risk accounts early. You'll investigate and resolve billing discrepancies, short-pays, and disputes in partnership with Sales, Ad Ops, and Client Services teams. The role requires reconciling customer accounts and applying payments accurately in the accounting system, partnering cross-functionally with Sales and Account Management on client payment terms, credit holds, and escalations. You'll prepare regular collections status reports and aging summaries for Finance leadership, recommend accounts for write-off or collections agency referral when appropriate, and support month-end close activities related to AR, including bad debt reserve analysis. A key focus is identifying process improvements to reduce DSO (Days Sales Outstanding) and improve collections efficiency.
The ideal candidate brings 2–5 years of experience in collections, accounts receivable, or credit and collections, ideally in media, advertising, or a similarly fast-paced industry. Strong communication and negotiation skills are essential, along with comfort having direct, professional conversations with clients about payment. You should have a solid understanding of AR processes, aging methodology, and basic accounting principles. Experience with accounting/ERP systems such as NetSuite, SAP, or Oracle is required, with NetSuite experience particularly valued. Proficiency in Excel and Google Sheets for tracking, reporting, and reconciliation is necessary. You must be highly organized with strong attention to detail and the ability to manage a high volume of accounts simultaneously. Problem-solving skills and the ability to navigate disputes calmly while finding win-win resolutions are important. A Bachelor's degree in Finance, Accounting, Business, or a related field is preferred, or equivalent professional experience.
