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Salary: MXN 950,000 - 1,050,000 / annual
GoodLeap is a technology company providing financing and software solutions for sustainable home improvements, including solar panels, batteries, HVAC systems, heat pumps, roofing, and windows. The company has financed over $27 billion in sustainable solutions since 2018 and serves thousands of professionals and over 1 million homeowners.
The Collections Manager will lead GoodLeap's financial collections department at the Mexico City office. This is a hands-on management role with dual responsibilities: overseeing collections operations and serving as the primary onsite leader for the CDMX office, providing guidance and operational oversight across multiple departments.
Key responsibilities include:
- Oversee, manage, and audit collections strategies, processes, and reporting to ensure effectiveness, accuracy, and compliance
- Serve as the primary onsite leader for the CDMX office, providing guidance, support, and operational oversight across multiple GoodLeap departments while fostering cross-functional partnerships
- Create and implement strategies to increase successful collections of outstanding debt
- Recruit, hire, train, and evaluate collections team members based on projected collections needs
- Collaborate with internal and external departments to enhance collections strategies and performance
- Implement credit policies and procedures aligned with corporate objectives
- Supervise collections staff to ensure all money owed to the company is billed and received correctly and timely
Requirements:
- Bachelor's degree, preferably in finance, or equivalent work experience
- 3-5 years of direct experience in credit and collections; knowledgeable in sales, negotiation, and persuasion tools
- 2+ years of management experience
- Excellent verbal and written communication skills
- Bilingual in English/Spanish (required)
