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410 Medical, based in Durham, NC, develops and distributes innovative products for rapid volume resuscitation in critically ill patients, including those with septic shock and hemorrhagic shock. The LifeFlow product line is designed to enable clinicians to respond more effectively and efficiently to acute resuscitation needs.
The Clinical Education Specialist (CES) serves as the primary educator for LifeFlow users, potential users, employees, and partners across a multi-state territory covering Pennsylvania, Maryland, Delaware, and Southern New Jersey. This role combines clinical expertise with relationship-building to standardize and expand LifeFlow adoption and utilization.
Key responsibilities include:
- Conducting LifeFlow training for healthcare providers (nurses, physicians, paramedics) at customer accounts
- Maintaining detailed documentation of education activities, customer interactions, and feedback in CRM systems
- Collaborating with Clinical Sales Specialists to expand LifeFlow awareness and proficiency in targeted accounts
- Providing input on education strategy, materials, protocols, and processes
- Assisting customers in implementing LifeFlow into clinical practice, including order sets, protocols, and usage tracking
- Gathering user feedback and clinical cases to inform company strategy and identify publication opportunities
- Maintaining current knowledge of LifeFlow-relevant clinical topics through webinars, podcasts, and articles
- Training 410 employees, consultants, and distributors on LifeFlow
- Identifying educational institutions, simulation centers, and clinical instructors for LifeFlow integration
- Supporting trade shows and demonstrations
- Building relationships with practice influencers to expand adoption
The role requires significant travel (up to 75%) across the territory, including weekends and night shifts. Candidates must be comfortable with the physical demands of hospital environments, including standing/walking 6-10 hours daily and carrying equipment up to 25 lbs.
QUALIFICATIONS:
- RN degree or Paramedic certification (required)
- 5+ years clinical experience in ED or ICU setting (preferred)
- Familiarity with hospital settings and departmental navigation
- 2+ years clinical education experience (preferred)
- Excellent communication skills with ability to convey ideas clearly and concisely
- Demonstrated ability to quickly develop positive relationships
- Engaging personality and passion for knowledge sharing
- Passionate, positive, collaborative work approach
- Strong customer-service work ethic
- Detail-oriented with strong planning and record-keeping skills
- Ability to maintain focus on priorities in dynamic environments
- Must meet hospital credentialing requirements, including all applicable vaccines
- Must maintain professional and clinical continuing education, licensure, and credentials
- Must be based in a city with easily accessible airport access
