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Client Partner

Valence - New York, NY, USA - Hybrid - posted 2026-10-07

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Valence is an AI-native coaching platform for enterprise that delivers personalized, expert guidance to leaders and employees. The company works with Fortune 500 organizations across healthcare, financial services, manufacturing, and technology to solve complex AI adoption challenges. In this Client Partner role, you will work directly with senior executives—CHROs, CEOs, and C-suite leaders—at Fortune 500 companies to help them navigate meaningful AI adoption. This is a consultative, long-cycle commercial role focused on building trusted executive relationships, developing compelling business cases, designing pilots, and navigating complex enterprise buying processes. You will sit at the intersection of enterprise sales, commercial strategy, and category creation. Key responsibilities include: - Own and advance complex enterprise opportunities from initial engagement through close - Build trusted relationships with senior stakeholders, including CHROs, CEOs, and other C-suite leaders - Develop compelling business cases linking AI adoption to measurable organizational outcomes - Design and structure pilots that demonstrate impact and accelerate enterprise buy-in - Partner cross-functionally with Product, Customer Success, and Leadership to refine positioning and unlock expansion opportunities - Translate market signals into clear commercial insights that shape go-to-market strategy - Lead or contribute to high-impact strategic initiatives, from partnerships to new market exploration - Help build the foundation for a scalable, differentiated commercial motion as Valence scales Valence emphasizes judgment, ownership, and the ability to turn trusted executive relationships into durable enterprise partnerships. There are no individual commissions and no high-volume outbound expectations; compensation is team-oriented. The role offers outsized responsibility from day one, direct access to the executive team, and the opportunity to shape company direction through real-time customer feedback and market insight. The company has been featured in Harvard Business Review, TIME, the World Economic Forum, Financial Times, and Forbes, and is named to the Inc. 5000 list. Clients include Coca-Cola, Delta, Nestlé, General Mills, Schneider Electric, Deutsche Telekom, AstraZeneca, Prudential, CVS, and Bristol Myers Squibb. Requirements: - 6–10+ years of experience in commercial strategy and/or complex client environments - Experience influencing high-stakes, multi-stakeholder enterprise decisions - Track record of driving meaningful outcomes in client-facing or commercial settings - Comfort taking ownership of enterprise opportunities and being accountable for growth - Motivation to both drive GTM strategy and lead commercial processes, quickly iterating on both - Strong executive presence and ability to engage credibly with C-level leaders - Structured thinker who thrives in ambiguity and can build clarity where none exists - Intellectual curiosity about AI, organizational change, and how new categories are built - Comfortable working with colleagues in different time zones (UK) and holding valid travel documents with no travel restrictions in North America and Europe - Ability to work at least 3 days per week from the New York office

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