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Salary: USD 150,000 - 170,000 / annual
Knit is an AI-native consumer research platform that helps enterprise brands automate and accelerate primary research. The platform condenses quant + qual research from weeks into days or hours, serving 50+ enterprise clients including Amazon, T-Mobile, Mars, and NASCAR.
As a Client Partner, you will own and grow a portfolio of 10–20 enterprise accounts, blending strategic relationship management with commercial ownership. You'll act as the commercial quarterback for your accounts, driving renewals, upsells, and cross-sells while prospecting into new divisions and organizations. This is a consultative sales role focused on retention, expansion, and new business development within your assigned book of business.
Key responsibilities include:
- Owning a portfolio of 10–20 enterprise accounts (existing and net-new logos) and driving year-over-year growth in scope, scale, and value
- Identifying and pursuing new opportunities within existing and prospective accounts across business units and use cases
- Acting as a strategic advisor to senior Insights, Analytics, and Marketing leaders
- Developing and executing account plans that identify whitespace, prioritize client goals, and map key stakeholders
- Leading commercial negotiations for renewals, upsells, and cross-sells in collaboration with Sales Leadership
- Collaborating with Customer Success, Research, and Product teams to ensure clients realize full value from the platform
- Representing Knit at conferences, client summits, and industry events
- Maintaining high standards for pipeline integrity, forecasting accuracy, and documentation
You'll work with Fortune 500 companies and complex, multi-business-unit client structures. The role requires deep consultative selling skills, exceptional relationship management, and the ability to navigate ambiguity in a high-growth environment.
REQUIREMENTS:
- 7+ years of experience in enterprise account management, client partnerships, or strategic sales in the research and insights industry
- Autonomous experience owning and leading customer relationships and entering new buying centers within existing enterprise accounts
- Specific experience supporting Fortune 500 clients with Insights titles (Chief Research/Insights Officers, VP, director-level and above)
- Proven success selling $100K+ contracts to Fortune 500 companies and managing $1M+ enterprise relationships
- Track record managing Fortune 500 clients with multi-business-unit complexity
- Consistent history of hitting or exceeding growth, renewal, or NRR targets
- Experience leading commercial negotiations for six- and seven-figure contracts
- Consultative, discovery-led approach with exceptional listening and problem-solving skills
- Highly organized with disciplined pipeline and account management
- Strong cross-functional collaboration skills
- Builder's mindset comfortable with ambiguity and scaling processes
Nice to haves: SaaS/AI/technology-enabled services background; experience managing global or multi-market portfolios; success in high-growth or startup environments.
