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OpenAI's Child Safety team is responsible for detection, review, and enforcement of child safety product policies. As a Child Safety Enforcement Specialist, you will independently lead defined child safety investigations and projects from triage through documented outcome, applying strong working knowledge of policy and investigative practice.
Key responsibilities include:
- Independently review and investigate child safety content and behavior, including CSAM and grooming signals, applying policy consistently and documenting evidence and rationale.
- Lead well-defined high-risk escalations end-to-end; anticipate blockers, communicate progress, and make or recommend enforcement decisions within policy and escalation boundaries.
- Identify potential mandatory-reporting cases and prepare accurate, timely NCMEC CyberTip reports through approved legal and operational review flows.
- Analyze case and detection data to identify patterns, quality gaps, and emerging abuse trends; propose practical, data-informed improvements to investigative workflows and tooling.
- Collaborate with Legal, Policy, Product, Engineering, and operations partners to implement scoped mitigations, resolve dependencies, and clearly communicate findings and outcomes.
Ideal candidates have experience investigating child safety abuse or comparable Trust & Safety issues, with sound judgment in sensitive content review and enforcement. You should be able to independently own defined investigative projects, anticipate obstacles, and deliver high-quality, clearly documented outcomes. Working knowledge of NCMEC CyberTip reporting workflows and the judgment to escalate legal or policy uncertainty appropriately is important. You'll identify patterns in case or detection data, recommend practical mitigations, and communicate progress to cross-functional partners. Comfort using investigative tools and data is expected; SQL, statistics, or technical collaboration experience is a plus, though engineering is not required.
