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JumpCloud is seeking a Chief of Staff to the CTO & Co-Founder, Greg Keller. This is a strategic operational role that bridges engineering, security, and product teams while supporting the CTO's customer-facing and M&A leadership responsibilities.
Key Responsibilities:
- Manage corporate objectives and key metric reporting with CEO and Board-level visibility
- Drive weekly, monthly, quarterly, and annual communication cadence across the organization
- Prepare materials and manage agendas for senior leadership meetings
- Coordinate customer and partner calls for the CTO, tracking action items and follow-ups
- Lead M&A operations including organization, communication, and program management
- Facilitate CTO outreach through roundtable sessions and skip-level 1:1s, capturing employee sentiment
- Liaise with program management on cross-functional objectives
- Hold team members accountable for key deliverables
The role requires someone who can assess operational needs, improve communication rigor, and drive cross-functional accountability. You will engage directly with senior leadership, board members, and external stakeholders, representing the CTO in all communications.
Requirements:
- Demonstrated experience supporting C-level executives or founders in driving initiatives
- Ability to enter unfamiliar environments, assess needs, and develop improvement plans
- Exceptional operational, organizational, and communication skills
- Executive-level presentation creation and delivery capabilities
- Proven track record executing follow-up and communication at senior levels (internal and external)
- Experience coordinating multiple cross-departmental efforts with measurable business outcomes
- Ability to manage scope, risk, and uncertainty
- Demonstrated expertise streamlining operational processes for consistency and efficiency
- Proactive problem-solving and issue identification
- Thrives in fast-paced, rapidly growing SaaS environments
- Fluent English (required for interview and business operations)
