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GitLab is seeking a Chief of Staff to the Chief Revenue Officer (CRO) to serve as a strategic partner and force multiplier to the revenue leadership team. This role sits in the Office of the CRO and directly manages the Communications lead and CRO Initiatives Program Manager, providing direct ownership over how the CRO's key initiatives are built and executed.
You will work at the intersection of strategy, operations, and execution, translating vision into action while maintaining organizational agility in a high-growth environment. Key responsibilities include:
- Serve as a trusted advisor and thought partner to the CRO and revenue leadership on strategy, initiatives, and organizational priorities
- Drive leadership operations, including weekly executive staff meetings, quarterly business reviews, and strategic planning cycles with insights that inform decision-making
- Lead the CRO team's goal-setting and tracking across the global revenue organization
- Triage escalations and drive cross-functional resolution of complex business blockers and time-sensitive customer issues
- Serve as CRO proxy in reviewing account plans, preparing briefing materials, and managing key customer and partner meetings
- Ensure timely follow-up on critical customer and partner interactions to drive business outcomes
- Serve as CRO Board Liaison, prepare board materials, investor updates, and collaborate on executive presentations
- Maintain strategic partnerships with CEO's Chief of Staff, Sales Strategy & Analytics, Field Operations, Finance, and People teams
- Develop and maintain strong relationships with executives and senior leaders to achieve project objectives
- Identify delegation opportunities and optimize the CRO's time allocation for highest-value strategic activities
You will bring 8-12 years of progressive experience in strategic roles such as chief of staff, management consulting, corporate strategy, or revenue operations leadership at high-growth technology companies. You combine strategic thinking with exceptional execution skills and thrive in fast-paced, ambiguous environments. You have a proven track record leading cross-functional projects, influencing senior stakeholders, and delivering results in matrixed organizations. Executive presence and confidence in managing conversations with Board members, C-Suite, and senior leaders is essential. You possess strong analytics and reporting capabilities, advanced proficiency in Salesforce and business intelligence tools, and demonstrated success in building scalable processes that improve organizational efficiency.
