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Immutable is a rapidly scaling gaming platform (founded 2018, unicorn status, AUD $3.5B valuation) that powers the next generation of games through AI-driven analytics, high-performance growth tools, and digital ownership technology. Over 700 games build on Immutable, with industry partners like Ubisoft choosing the platform. The company has 6M+ users on Immutable Passport and a fast-growing SaaS product line.
As Chief of Staff to the Chief Commercial Officer, you will be the CCO's force multiplier and strategic thought partner, driving commercial growth and deepening customer relationships. You'll translate commercial strategy into executed programs across the full GTM motion, working end-to-end on the commercial funnel from deal support through expansion and churn management.
Key responsibilities include: supporting deal progression alongside Sales and Customer Growth teams; owning commercial problem-solving across pricing, upsell, expansion, renewals, and churn; shaping enablement and tooling based on field learnings; running commercial operating cadence including OKRs, forums, and town halls; leading board materials and pitch decks; partnering with GTM Ops on data integrity, reporting, analytics, and forecasting; acting as connective tissue to Group functions (legal, finance, people); and planning key conferences and events.
You'll use AI daily to build tooling and create leverage across the commercial organization, driving cross-functional alignment with Product, Engineering, Design, Data, and Group teams. The role requires structured, hypothesis-driven problem-solving, commercial fluency, strong data and analytics skills, and a high-ownership, bias-to-action mindset with genuine customer obsession.
Ideal candidates bring 3-5+ years at top-tier strategy consulting with strong promotion cadence, experience working on pricing, sales motions, upsell, expansion, and churn projects, and daily fluency with AI for analysis and decision-making. Bonus experience includes gaming, SaaS, or MarTech backgrounds, plus in-house startup or scale-up operating experience.
Immutable offers competitive global salaries, employee stock options, hybrid flexibility (3 days/week Sydney office for local staff), fresh daily lunches, quarterly celebrations, home office and connectivity allowances, professional development budget (USD $1,350/year), wellness stipend (USD $800/year), unlimited counseling, ClassPass subsidy, generous parental leave (12 weeks paid, gender-neutral), and additional paid leave days.
