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Trulioo, a global leader in digital identity verification serving 195 countries, is seeking a Chief of Staff to serve as a trusted advisor and operational leader to the CEO and executive team. This is a critical leadership role focused on driving strategic alignment, operational execution, and organizational effectiveness.
You will own the executive operating rhythm, including all C-suite meetings, business reviews, board meetings, and offsites—managing agendas, pre-reads, decisions, and follow-through to ensure clarity and accountability. You'll run the OKR process end-to-end, providing honest assessment of business performance and helping leadership prioritize effectively.
Key responsibilities include preparing the CEO for high-stakes moments through board materials and executive presentations; identifying and leading cross-functional strategic initiatives that fall between traditional ownership; extending the CEO's reach through communications, town halls, and speaking engagements; and serving as a candid thought partner for decision-making and prioritization.
A defining aspect of this role is AI fluency: you will champion AI adoption across the executive team, identifying high-value use cases, vetting tools, running trainings, and helping executives integrate AI into their workflows. You'll model this adoption yourself and evangelize practical AI use across leadership.
The ideal candidate brings 5+ years in executive operations, management consulting, corporate strategy, or business operations in a fast-paced tech/SaaS environment, with proven experience supporting C-level executives in a Chief of Staff or similar strategic advisor role. You combine strategic thinking with execution excellence, exceptional communication skills, and operational rigor. You're organized, detail-oriented, able to manage multiple initiatives simultaneously, and comfortable operating both behind the scenes and in leadership settings.
Trulioo is headquartered in Vancouver with hubs in San Diego and Dublin, supporting a hybrid model with typical office attendance of three days per week. The company is a BC Top Employer and offers comprehensive benefits including health/dental/vision, retirement plans with match, paid time off, parental leave, and annual education stipends. The role is full-time, with preference for permanent hire, though remote work may be considered for the right candidate.
