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Abby Care is building an AI-native platform for family-led care, addressing America's growing care crisis by empowering the 50+ million family caregivers who support loved ones. The company combines clinical oversight with AI-powered tools to train, enable, and support family caregivers in delivering high-quality home care, while helping health plans and government partners improve transparency and outcomes. Recently closed Series C funding backed by Transformation Capital, CVS Ventures, Sequoia, Khosla, and Thrive.
As Chief of Staff reporting directly to the CEO, you will serve as a force multiplier for the founder and leadership team, driving high-impact strategic initiatives and operational excellence across the organization. You'll have significant exposure to executive decision-making and will be instrumental in shaping company-wide goals and executing strategic roadmaps.
Key responsibilities include:
**Strategic Execution & Special Projects:** Partner with the CEO and executive team to develop long-term corporate strategy. Lead high-impact special projects including new lines of business, executive hiring, and fundraising. Collaborate across departments to translate strategy into execution and ensure cross-functional alignment.
**Planning & Company-Wide Alignment:** Support strategic planning cycles and help define short and long-term company priorities. Translate strategy into department-level roadmaps and initiatives. Drive accountability and progress through structured follow-ups and reporting.
**Board and Investor Communications:** Project manage board meeting and investor update preparation. Support content creation for investor decks, KPI reports, and strategic narratives. Attend board meetings to categorize follow-ups and action items.
**Operating System & Process Improvement:** Continuously iterate on company operating systems, team workflows, and internal cadences (All-Hands, weekly executive meetings, etc.). Identify inefficiencies and implement systems that increase clarity, speed, and transparency.
**CEO Enablement:** Scale the CEO's time by managing project load, drafting materials, and ensuring momentum across initiatives. Partner with the Sr. Executive Assistant to dedicate the CEO's headspace to highest-potential initiatives. Serve as a sounding board on priorities and tradeoffs. Manage the Office of CEO team and build playbooks for the administrative backbone.
The role is in-person in San Francisco (4 days in office) and will require engagement on evenings and weekends as needed.
**Requirements:**
- 6+ years of professional experience, ideally in management consulting, investment banking, or similar analytical, high-accountability environment
- Experience at a high-growth startup is a plus; experience scaling a company through a funding round or major strategic shift is a strong plus
- Strong written communication: ability to turn complex inputs into clear memos, board materials, and executive updates with minimal editing
- Strong organizational skills: manage multiple priorities simultaneously, track cross-functional work to completion, keep CEO's time focused on what matters most
- Sound judgment and discretion: handle confidential information appropriately, know when to act and when to escalate
- Comfort with ambiguity: take unstructured problems, define scope, and drive to results without a playbook
- Strong analytical skills: comfortable building models, reading P&Ls, and pressure-testing plans
- Executive presence: work credibly with leadership team, board members, investors, and external partners
- Bias toward ownership: follow through without needing to be asked twice
