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Salary: USD 75,000 - 90,000 / annual
iCapital is seeking a Business Solutions Consultant II to serve as a lead individual contributor in requirements analysis and research for the software development lifecycle. This role bridges customer needs and product development, requiring independent judgment and minimal oversight.
Key Responsibilities:
- Gather and analyze customer requirements through documentation reviews, workflow analysis, and walkthrough sessions
- Develop clear, concise business specifications with appropriate detail for development and testing teams
- Refine documentation for clarity and consistency, anticipating questions and ensuring completeness
- Analyze customer requests to assess system impacts and discuss benefits and tradeoffs of proposed updates
- Implement standard and non-standard customer requirements within at least one platform
- Identify and analyze problems independently, recommending effective solutions
- Resolve less complex client issues directly; escalate to senior team members when appropriate
- Generate innovative ideas by evaluating client requirements against system functionality
- Manage day-to-day issues and challenges independently with minimal oversight
- Expand industry knowledge of insurance products through continuous learning and research
- Evaluate potential solutions and make informed tradeoff decisions
- Assess customer needs and business situations both independently and collaboratively
The role is involved throughout the software development lifecycle from initial requirements gathering through successful software release.
Workplace: Monday–Thursday in-office in Des Moines; Friday remote flexibility.
Compensation includes salary, equity for all full-time employees, annual performance bonus, employer-matched retirement plan, subsidized healthcare (100% employer-paid dental and vision), telemedicine, virtual mental health counseling, parental leave, and unlimited PTO.
Requirements:
- 3+ years of working experience in financial services or insurance industry (sales, marketing support, illustration, or vendor position)
- 2+ years of experience gathering and writing business requirements for life or annuity products
- Knowledge of life, annuity, and insurance products (required)
- Understanding of Agile or Waterfall software development lifecycle
- Industry certifications and/or licenses (preferred)
