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Sierra is building an AI platform to help businesses create better, more human customer experiences. The company was founded by Bret Taylor (former Salesforce co-CEO, Facebook CTO, Google Maps co-creator) and Clay Bavor (18-year Google veteran who led Google Labs, AR/VR, and Google Workspace). Sierra is headquartered in San Francisco with growing offices across Atlanta, New York, London, Paris, Madrid, Munich, Singapore, Tokyo, and Sydney.
As a Business Recruiter, you will own the full-cycle recruiting process for business roles across go-to-market functions (Sales, Marketing, Customer Success), Operations, Finance, People, and cross-functional teams. You'll act as a strategic hiring partner to business leaders, collaborating to define role requirements, develop position profiles, and align on hiring plans and timelines.
Key responsibilities include designing and executing proactive sourcing strategies across multiple channels to attract both active and passive candidates in competitive markets. You'll build and maintain strong candidate pipelines, assess and engage top talent, and drive an efficient, structured, and equitable interview process while continuously improving hiring workflows and candidate experience. You'll track and analyze key recruiting metrics—time-to-fill, pipeline conversion, source effectiveness, and candidate experience—sharing insights regularly with hiring managers and Sierra leadership.
You bring 5–8+ years of full-cycle recruiting experience in high-growth tech companies, with early-stage startup experience preferred. You have proven success recruiting and closing candidates across business functions including GTM, operations, and corporate roles. You excel at building trusted, consultative relationships with hiring managers and interview teams, with strong stakeholder management, communication, and prioritization skills in fast-paced environments. A data-driven approach to recruiting, using metrics to inform hiring decisions and process improvements, is essential.
Ideal candidates have experience recruiting for GTM teams in SaaS or B2B environments, familiarity with Ashby ATS, and experience scaling business teams during rapid growth periods. Sierra values Trust, Customer Obsession, Craftsmanship, Intensity, and Family—principles that guide all actions and define the culture.
