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Charles is a conversational AI and CRM platform that helps brands attract, convert, service, and retain customers through AI agents and marketing automations. The platform enables businesses to maximize customer engagement and revenue via conversational channels like WhatsApp, delivering hyperpersonalized experiences at scale with enterprise-grade security and GDPR compliance.
As a Business Development Representative, you will play an instrumental role in driving Charles' growth by forging long-term partnerships with clients and prospects, unveiling the potential of conversational AI for their business models, and ensuring delivery of value that meets their goals. You will manage the pre-sales process with emphasis on new logos and account growth, analyze the performance of potential customers to identify business improvement opportunities, and generate leads within the DACH and Italian markets through cold calling, emails, LinkedIn, and events.
Key responsibilities include collaborating with Account Executives and Studios Teams on outbound outreach through social selling and cold calling, ensuring quality pre-qualification to support deal closure, actively seeking profitable partnerships and business opportunities, and contributing your perspectives and ideas to shape Charles' mission.
The role offers a hybrid working model based in Berlin, with office presence Tuesday through Thursday and remote work on Mondays and Fridays. You will work in a vibrant office in the heart of Berlin overlooking the Wall memorial, in a multicultural, dog-friendly environment. Benefits include uncapped commission potential, VSOP (virtual stock options), Urban Sports Club membership, free company lunch on Thursdays, BVG ticket discounts, and mental health support through OpenUp.
Charles is backed by Salesforce Ventures, Accel, and HV Capital, having raised over EUR 30 million. Founded by Artjem Weissbeck (co-founder of Kapten & Son) and Andreas Tussing (ex-McKinsey ecommerce lead).
REQUIREMENTS:
- Proven history of achieving sales success
- Professional communication ability at C1/C2 level in German and confident business-level English
- Experience with CRM systems (HubSpot, Pipedrive, Salesforce, or similar)
- Ability to identify, understand, and communicate customer business transformation needs
- Willingness to go the extra mile to close deals
- Strong team player mentality
- Profound knowledge of the European e-Commerce market and relevant enabling technologies (preferred)
