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Salary: USD 55,000 - 90,000 / annual
Hello Patient is seeking a Business Development Representative to drive growth by creating and qualifying sales opportunities with healthcare organizations nationwide. You'll serve as a critical first touchpoint for prospective customers, shaping the buyer experience and building pipeline for the sales team.
In this role, you'll combine research, outreach, discovery, and relationship-building to engage clinic leaders, uncover business needs, and connect qualified prospects with Account Executives. You'll own outbound prospecting campaigns across email, phone, and LinkedIn, identifying and engaging healthcare decision-makers at clinics, specialty groups, and healthcare networks. You'll also respond to and qualify inbound leads from marketing campaigns, events, referrals, and website inquiries, conducting discovery conversations to understand prospect workflows, challenges, and business goals.
You'll maintain accurate pipeline and activity tracking within CRM systems, partner with sales leadership to test messaging and improve outreach strategies, and share market feedback and competitive insights to strengthen the go-to-market motion. This is a highly visible role with significant opportunity for growth as Hello Patient scales.
Hello Patient is transforming healthcare communication through advanced conversational AI. The platform proactively engages patients through perfectly timed calls and texts, resolving complex interactions end-to-end—from scheduling to billing to retention. Built with security and compliance at its core, the technology integrates with existing healthcare infrastructure to deliver 24/7 patient engagement. The founding team spent 3.5 years scaling Carbon Health's technology during hypergrowth. Backed by Scale and 8VC, the company is building the future of healthcare communication.
REQUIREMENTS:
Must have: 1+ year of experience in a BDR, SDR, or quota-carrying sales role in Healthcare or SaaS; strong verbal and written communication skills; based in Austin, TX or New York, NY, or willing to relocate; comfortable making outbound calls and engaging prospects through cold outreach; ability to build rapport and credibility with healthcare professionals and business leaders; highly organized with strong attention to detail and follow-through; self-motivated, coachable, and eager to learn in a fast-paced environment; experience using CRM platforms and sales engagement tools; proven ability to manage multiple priorities while maintaining activity goals.
Preferred: Experience selling into healthcare providers, medical practices, or healthcare organizations; familiarity with LinkedIn Sales Navigator, ZoomInfo, Clay, HubSpot, or Salesforce; experience working in a startup or high-growth technology company; strong prospect research and account-mapping skills; demonstrated interest in healthcare technology and AI-enabled solutions.
