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Epicor is seeking a Business Development Representative to drive new business growth through a combination of cold outreach and warm lead follow-up. You will engage with mid-sized to large businesses and C-level decision-makers via phone, email, and social media to identify, qualify, and cultivate prospects. Your primary responsibilities include:
• Execute outbound prospecting activities: identify target accounts, prepare for outreach, conduct prospecting, and hand off qualified leads to the sales team
• Respond to and nurture warm leads generated by marketing campaigns
• Build and manage a pipeline of net new opportunities to support revenue objectives
• Conduct market research to inform Territory Managers' field activities
• Enter and maintain accurate data in the CRM system
• Track and achieve daily, weekly, and monthly metrics including calls scheduled, calls completed, qualified opportunities, and deals closed
• Develop deep knowledge of Epicor's applications, value proposition, and competitive differentiation to enhance prospect conversations
• Support sales counterparts by delivering high-quality, qualified leads
Epicor is a global ERP software company serving essential businesses in manufacturing, distribution, retail, lumber, and automotive sectors. The company employs 5,000 professionals and emphasizes data, AI, and cognitive technology to help customers stay future-ready. The culture is collaborative, with strong emphasis on career development, mentorship, and internal mobility (25% of positions filled internally).
REQUIREMENTS:
• Bachelor's degree preferred (business management or marketing preferred)
• 1+ year of customer service, call center, or inside sales experience
• 1+ year of experience in related industries (manufacturing, distribution, retail, lumber, auto)
• Excellent phone voice, written, and verbal communication skills
• Ability to field prospect and customer questions about company, products, and services
• Leadership experience and desire to move into future leadership roles
• Knowledge of marketing and sales fundamentals
• Preferred: telephone sales experience or solution selling experience in software industry
• Preferred: proven track record cultivating and managing leads through preliminary sales stages
• Preferred: history of attaining quota goals
