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Business Development Representative

commercetools - Boston, MA, United States - In-office - posted 2026-10-19

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Salary: USD 60,000 - 70,000 / annual

commercetools is seeking a Business Development Representative to join their Boston office full-time (5 days/week in-office). You will serve as the bridge between Marketing and Sales teams, driving new business opportunities through lead qualification, outbound prospecting, and pipeline generation. In this role, you will: - Build pipeline through outbound prospecting: research, multi-channel outreach, and persistent follow-up across assigned account lists - Qualify inbound leads from marketing campaigns and convert them into sales-ready opportunities - Conduct qualification conversations that surface prospect commerce challenges - Book qualified meetings for Account Executives and position them to win - Represent commercetools at industry events, from conference floors to executive dinners - Partner with Account Executives on account strategy and territory planning - Maintain accurate Salesforce records to ensure pipeline visibility - Stay current on the platform, market positioning, and competitive landscape You are a creative problem-solver with curiosity about how businesses operate. You approach complex challenges with confidence and can communicate clearly with senior stakeholders. You treat unanswered outreach as information rather than rejection, and you're self-directed enough to manage your time and compound results over weeks without constant direction. REQUIREMENTS: - Bachelor's degree or equivalent practical experience - Curiosity about business operations and genuine drive to understand a prospect's world before pitching - Resilience and ability to handle high rejection rates as part of the role - Clear, concise written and spoken communication skills - Self-direction and consistency in execution - Comfort learning new technology and systems - AI aptitude: genuine curiosity for using AI tools to work smarter, with drive to learn and apply them in your role NICE TO HAVE: - Exposure to Salesforce or sales engagement tools like Gong Engage - Experience in commerce, retail, or B2B software - Background in persuasion-based roles (teaching, recruiting, hospitality, customer service, fundraising, account management)

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