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Salary: EUR 32,500 - 41,000 / annual
Fresha is the leading AI-powered operating system for the global beauty and wellness industry. The company recently secured an $80M growth investment from KKR in May 2026, reaching unicorn status with a $1B valuation. Fresha is already profitable and operates at global scale across Europe, North America, the Middle East, and Asia Pacific, with 130,000+ beauty and wellness businesses using the platform across 120 countries.
In this Business Development Manager role based in Zagreb, you will report directly to the Team Lead and take full ownership of new business development for the region. Your primary responsibilities include identifying and engaging prospective partners, building strong relationships, and converting opportunities into long-term Fresha customers. You will drive new business by consistently achieving sales targets through proactive outreach via phone, email, social media, and in-person meetings, while following up on all qualified inbound leads.
You will own the complete sales cycle from prospecting and product demonstrations through negotiation and close. A key part of the role is understanding partner needs and business objectives, positioning Fresha's solutions to deliver clear value, and acting as a key commercial point of contact. You will collaborate closely with internal teams to deliver a seamless partner experience while sharing market trends, feedback, and commercial insights with the broader organization.
This is an opportunity to take ownership of new business development across Zagreb, building relationships and winning new Fresha partners in a fast-growing global business. You will have autonomy and responsibility to directly influence growth, develop your commercial skills in a high-performance environment, and progress your career with plenty of opportunity to learn and take on greater responsibility.
REQUIREMENTS:
- Minimum 1–2 years of successful B2B sales experience
- Fluent in Croatian and English (additional languages a bonus)
- Experience in SaaS, online marketplaces, or payments highly desirable
- Natural relationship builder with ability to build strong, trusted partnerships
- Strong organizational skills with ability to multitask, prioritize, and manage time effectively
- Naturally curious with strong desire to learn, grow, and develop
