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Fresha is an AI-powered operating system for the global beauty and wellness industry. Recently achieving unicorn status with an $80M investment from KKR in May 2026 at a $1B valuation, Fresha is already profitable and expanding rapidly across Europe, North America, the Middle East, and Asia Pacific. The platform serves 130,000+ beauty and wellness businesses across 120 countries with 1.5+ billion appointments booked.
As a Business Development Manager based in Manchester, you will drive Fresha's expansion across the region by identifying, prospecting, and closing new business partnerships. Reporting to the Business Development Team Lead, you'll be 100% focused on new merchant acquisition, serving as the primary face of Fresha to potential partners—salon owners and wellness professionals.
Key Responsibilities:
- Achieve and exceed sales targets for new merchant acquisition in the Liverpool and surrounding areas
- Conduct targeted multi-touch outreach via phone, email, social media, and in-person visits to decision-makers
- Manage full-cycle sales: lead generation, prospecting, product demos, negotiation, and closing
- Present and demonstrate Fresha's software and fintech solutions tailored to prospects' business needs
- Perform cost-benefit and needs analysis to align platform capabilities with commercial goals
- Collaborate with onboarding, product, and account management teams for seamless partner transitions
- Gather market insights on industry trends, local competitors, and partner needs
- Serve as the primary commercial contact for new partners joining the Fresha ecosystem
You'll work in a field-based/hybrid model with autonomy to manage your own territory, calendar, and sales pipeline. This is a high-growth environment requiring independence, strong organizational skills, and a hunter mentality for prospecting and closing deals.
Requirements:
- Minimum 1+ years of solid B2B sales experience with proven track record of hitting or exceeding targets
- Background in SaaS, online marketplaces, payment platforms, or fintech solutions (highly desirable)
- True hunter and relationship builder who enjoys prospecting and cold outreach
- Highly organized with strong time management; able to multitask, prioritize, and work independently
- Naturally curious, eager to learn, and passionate about tech and partner success
- Fluency in English; additional language skills a strong plus
- Prior experience in or strong passion for beauty, wellness, and self-care industry
Compensation: Competitive salary plus uncapped commission structure with direct reward for high performance.
