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OpenAI is seeking a senior product communications leader to own the company's B2B product story across business, trade, and nontraditional media. This is a hands-on, fast-paced role that spans strategic positioning through tactical execution.
You will lead B2B communications for major product and platform moments, translating technical capabilities into clear business value. Working closely with Product, Research, Marketing, Sales, and the central Product Communications team, you will identify buyer needs, substantiate claims, and carry a consistent B2B narrative to market.
Key responsibilities include:
- Setting positioning for OpenAI's business products, connecting new capabilities to customer needs and evidence
- Leading business storytelling for priority launches across Codex, ChatGPT Work, API, developer capabilities, agents, and enterprise products
- Building a sustained editorial program between launches using customer stories, explainers, and executive perspectives
- Translating complex product developments into clear, accurate stories for enterprise buyers and builders
- Building relationships with reporters and voices who shape enterprise technology decisions
- Driving launch execution from messaging and customer proof through spokesperson preparation and media outreach
- Advising senior partners on business strategy and helping teams make sound decisions under pressure
This role reports to the Head of Business Communications and requires moving fluidly from strategic positioning to hands-on execution.
Qualifications:
- Deep experience communicating complex enterprise technology in terms of business needs and outcomes
- Proven track record leading significant launches and building durable market narratives between them
- Excellent writing skills with ability to explain technical capabilities without jargon
- Strong judgment about what enterprise buyers need to know, what customer evidence supports, and where future ambition begins
- Confidence working closely with senior executives and bringing teams to decisions under pressure
- Ability to move from strategy into hands-on execution at speed
- Curiosity about new ways to reach business audiences
