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Salary: USD 130,900 - 154,000 / annual
Join Coinbase Capital Markets as a Senior Associate in Broker Dealer Operations, serving as a subject-matter expert within the operational engine supporting Coinbase's U.S. equities brokerage business. You will independently manage complex operational workflows, strengthen controls, and partner with Apex and internal teams to transform recurring manual work into reliable processes and tooling.
Key Responsibilities:
- Own recurring broker-dealer operations workflows across reconciliations, corporate actions, securities transfers, account maintenance, error processing, and regulatory reporting support.
- Perform daily order, trade, position, balance, and cash reconciliations between Coinbase and Apex records, investigating breaks, documenting root causes, and driving resolution to closure.
- Manage complex exceptions and time-sensitive incidents by coordinating remediation across Apex, Engineering, Product, Trading, CX, Compliance, Finance, Legal, and Risk teams, prioritizing by customer, financial, and regulatory impact.
- Build and maintain audit-ready documentation, including SOPs, runbooks, control checklists, and process maps, translating operational lessons into durable controls.
- Partner with Product and Engineering to define operational requirements, test new functionality, validate launch readiness, and improve tooling, dashboards, and automation.
- Identify systemic failure modes and lead process-improvement initiatives that reduce manual work, improve detection and recovery speed, and strengthen operational resilience.
About Coinbase:
Coinbase is a remote-first company on a mission to increase economic freedom. The environment is intense and high-performing. Expect quarterly in-person working sessions called "surges."
Requirements:
- 5+ years in financial services operations, broker-dealer operations, clearing and settlement, trade support, or related operational control functions, with direct experience in the U.S. equities trade lifecycle (order processing, settlement, positions, cash movements, corporate actions, securities transfers).
- Proven ability to independently manage complex operational issues across multiple systems, driving investigation, escalation, remediation, and closure without relying on existing runbooks for every scenario.
- Track record of authoring or materially improving SOPs, runbooks, controls documentation, or audit-support materials in a regulated environment.
- Hands-on experience with clearing firm or broker-dealer systems (Apex Clearing, Apex Ascend, or equivalent), plus working proficiency in SQL, Jira, and data-quality or workflow-automation tooling.
- Experience partnering with Engineering and Product to convert operational requirements into tooling, alerts, dashboards, or automated workflows.
- Ability to utilize generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality.
