SlipstreamJobs tracks this role from the company's public career site. Apply directly on the employer's site.
Salary: USD 121,410 - 127,800 / annual
Join Coinbase's Capital Markets team within Finance as a Broker Dealer Operations Associate. You'll be part of the operational engine behind Coinbase's U.S. equities brokerage experience, ensuring customer accounts, trades, cash, positions, transfers, and corporate actions remain accurate, controlled, and scalable across millions of customers.
Key Responsibilities:
- Execute daily trade, position, balance, and cash reconciliations between Coinbase and Apex records, investigating and resolving breaks with full documentation
- Support customer account onboarding and maintenance workflows, including documentation review, status follow-up, and exception escalation
- Process inbound and outbound securities transfers (ACATs) end-to-end, from intake review and eligibility checks through submission, tracking, and exception resolution
- Monitor operational alerts and exception queues, prioritize customer- and risk-impacting issues, and coordinate remediation across Engineering, Product, Trading, CX, Compliance, Finance, and Apex
- Support corporate action operations by reviewing event notices, monitoring deadlines, validating allocations, and investigating post-event discrepancies
- Identify recurring failure modes and propose practical improvements to reduce manual work, shorten resolution time, and improve customer outcomes
Coinbase is a remote-first company with quarterly in-person "surge" sessions for intense collaborative work. The role offers the opportunity to work on high-impact financial infrastructure at scale.
Requirements:
- 2+ years in financial services operations, brokerage operations, clearing and settlement, trade support, or related operational control function
- Working knowledge of U.S. equities trade lifecycle concepts, including order processing, settlement, positions, cash movements, corporate actions, and account transfers
- Demonstrated experience investigating data breaks or operational exceptions across multiple systems and driving issues to documented resolution
- Proven ability to follow documented procedures consistently in a regulated environment while exercising sound judgment on exceptions outside the runbook
- Familiarity with clearing platforms (e.g., Apex Clearing), Jira, SQL, or workflow-automation tools used in brokerage operations
- Ability to utilize generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality
