SlipstreamJobs tracks this role from the company's public career site. Apply directly on the employer's site.
Salary: USD 112,000 - 154,000 / annual
Faire is a technology wholesale platform connecting independent retailers globally with suppliers. The Brand Success team partners with and coaches high-potential brands to effectively utilize Faire's platform, grow their sales, and simplify operations.
In this role, you will manage a book of approximately 250 brands, engaging them through scaled communications (email, phone, video) and 1:1 interactions. You own revenue outcomes for your portfolio and are accountable for driving high-value brand actions through tailored, brand-specific approaches.
Key responsibilities include:
- Regularly engage with brands across multiple channels (email, phone, in-person, video)
- Own your book of business and revenue outcomes
- Develop and manage customer relationships built on trust and credibility
- Drive adoption and usage of Faire Direct and brand-funded programs (Ads, Insider Partnership)
- Identify growth opportunities and coach brands from strategy through execution
- Communicate new product releases and updates to accounts
- Synthesize customer feedback and communicate insights to product and cross-functional teams
- Collaborate with support, product, design, and marketing teams
- Use data and reporting to identify insights and drive action toward goals
- Foster a psychologically safe, inclusive, and motivating team culture
Faire was founded in 2017 by early product and engineering leaders from Square. The company is backed by top-tier investors including Y Combinator, Sequoia Capital, Lightspeed Venture Partners, and others. Faire has headquarters in San Francisco and Kitchener-Waterloo, with offices in Toronto, London, and New York.
Hybrid employees work in-office 3 days per week (Tuesdays, Thursdays, and one flex day) with flexibility to work remotely up to 4 weeks annually.
QUALIFICATIONS:
- 3-5 years of experience in sales, account management, or business development in a fast-paced environment
- Experience with fundamental sales and data tools (Salesforce, data visualization software, call recording tools)
- Customer-obsessed mindset; strong advocate for customer success; understanding of small business needs
- Goal-oriented with motivation to exceed quota-based targets
- AI-native approach: leverage AI tools to streamline workflows and strengthen pitches
- Excellent listening and communication skills (verbal and written); ability to aggregate customer feedback to influence cross-functional stakeholders
- Ownership mentality with bias to action and willingness to go above and beyond
- Relentlessly resourceful; persistent problem-solver
- Growth mindset with self-awareness and openness to feedback
- Agile and flexible; ability to learn fast, iterate, and adapt
- Collaborative; empathetic cross-team work; sees team success as personal success
- Creative problem-solving and innovation skills
- Analytical rigor; effective use of data to identify and communicate actionable insights
