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Salary: USD 88,060 - 108,780 / annual
Bevi is transforming how beverages are delivered and consumed through its connected IoT-enabled beverage platform that eliminates single-use bottles and cans. The company has raised over $160M in venture capital, serves thousands of customers across the US, Canada, UK, and Ireland, and has saved over 1 billion bottles from waste.
As an Associate Account Manager, you will support Bevi's growing customer base in direct-to-customer markets. You'll be the primary point of contact for a portfolio of accounts, balancing proactive outreach with responsive service to drive expansion, upgrades, and overall customer satisfaction.
Your responsibilities include:
- Managing a portfolio of customers to ensure satisfaction and retention
- Identifying opportunities for upgrades, expansions, or new product adoption within existing accounts
- Building relationships with key contacts and serving as their go-to resource for Bevi product knowledge
- Maintaining regular touchpoints with customers through email, phone, and video check-ins
- Tracking all account activity and renewal data in Salesforce with precision and accountability
- Partnering closely with Sales, Operations, and Marketing teams to resolve customer needs and identify growth opportunities
- Participating in trainings and mentorship opportunities to build skills in consultative selling and customer success
Requirements:
- 1-2 years of experience in account management, customer success, or a client-facing role
- Strong relationship-building and communication skills
- Organized, proactive, and comfortable managing multiple priorities simultaneously
- Curious, eager to learn, and driven by helping customers succeed
- Salesforce or CRM experience is a plus
- Passion for sustainability and enthusiasm for Bevi's mission
