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Salary: USD 70,000 - 80,000 / annual
Stress-Free Auto Care is a rapidly scaling automotive service company that has grown from startup to 30 locations in six years, with plans to expand to 300 locations over the next four years. The company is redefining the auto repair experience through transparency, honesty, and customer convenience.
As Assistant General Manager, you will lead a location-based team and drive business performance across revenue growth, team productivity, and operational execution. This is a hands-on leadership role that blends direct customer engagement with team management and operational oversight.
Key responsibilities include:
- Driving revenue performance and sales execution through both personal customer interactions and coaching service advisors and technicians on recommendations, conversion, and ticket value
- Leading and managing a team of service advisors and technicians, ensuring accountability and productivity
- Managing team performance end-to-end: hiring, training, coaching, performance management, and terminations
- Monitoring sales performance and margin management to balance revenue growth with cost controls
- Improving operational efficiency and customer throughput through workflow optimization and staffing
- Engaging directly with customers to build trust, resolve concerns, and deliver high-quality service
- Supporting financial performance using operational metrics and performance data
- Leveraging technology and operational systems to track performance and ensure consistency
You should have proven experience leading teams in customer-facing environments with responsibility for driving performance and accountability. Strong sales leadership skills are essential, including experience coaching teams to improve revenue, conversion, or customer spend. You must be comfortable managing employee performance (hiring, coaching, corrective action, terminations) and have operational instincts for improving efficiency and productivity. Prior automotive experience is not required; the company provides a two-week intensive training program for leaders from retail, hospitality, and other customer-focused industries.
Compensation includes a base salary of $70,000–$80,000 plus uncapped monthly sales bonuses. Benefits include medical, dental, and vision insurance (effective first of month following start), paid time off, paid sick time, company-paid holidays, and a 401(k) plan with up to 4% matching. Clear pathways exist into General Manager, multi-unit, and senior leadership roles as the company scales.
