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Creatio is an AI CRM and workflow automation platform serving thousands of customers across 100+ countries. As an AI Consultant, you will be a trusted strategic advisor helping enterprise customers identify, design, and launch high-value AI agents that deliver measurable business outcomes.
You will sit at the intersection of business consulting, AI strategy, and solution design. Your core responsibilities include collaborating with customers to develop AI adoption roadmaps, conducting deep discovery of their business processes and domains, and identifying the most impactful AI use cases based on business impact and technical feasibility. You'll translate complex business problems into solution concepts, requirements, and implementation proposals with clear success metrics and guardrails.
You will design AI agent solutions and help customers redesign workflows around them to eliminate repetitive work and unlock new possibilities. This includes defining how AI agents integrate with enterprise systems (CRM, ERP, SaaS applications, APIs, MCPs, and workflows) and preparing detailed agent specifications and solution documentation for delivery teams.
Collaboration is central to this role. You'll work cross-functionally with AI engineers, product teams, solution engineers, sales, and customer success to ensure agents are deployed, scaled, and delivering high ROI. You'll support customer presentations and executive discussions around AI strategy, and stay current with emerging AI technologies and agentic AI trends.
Required qualifications include strong business analysis and process design skills, familiarity with modern LLMs and AI agent architecture, and hands-on experience designing or launching AI-powered solutions. You need proven experience in solution consulting, AI consulting, or similar customer-facing roles, with the ability to translate business requirements into solution designs. Experience working with enterprise customers and multiple stakeholders is essential, along with excellent executive communication and presentation skills, strong analytical and systems thinking, and fluent English.
