SlipstreamJobs tracks this role from the company's public career site. Apply directly on the employer's site.
Clara, the fastest-growing fintech company in Latin America, is seeking an AI Business Operations Expert to join Clara Ops as a strategic senior individual contributor. You will architect a new era of operational excellence by identifying where human effort can be optimized through AI and designing, deploying, and scaling enterprise-grade automation systems.
Reporting to the Global Head of Operations, you will act as a strategic partner to senior leaders across Product, Sales, Finance, and Engineering. Your core responsibilities include:
• Map complex, high-friction operational workflows across Clara and strategically prioritize them for AI augmentation, building a compounding roadmap of high-impact initiatives.
• Lead the design, deployment, and iteration of advanced AI-powered workflows using N8N, Claude Code/Codex, and LLM APIs to replace manual, error-prone processes and unlock new operational capabilities.
• Collaborate with executive and operational leaders to implement agent-based or rule-based automation that improves speed, accuracy, and capacity—scaling the business without linear headcount growth.
• Architect and maintain sophisticated operational dashboards in Metabase to surface critical KPIs and flag anomalies before they impact the business.
• Partner with Product and Product Marketing to ensure seamless operational readiness for new feature launches, designing automated processes that support them from day one.
• Serve as Clara's preeminent internal expert on AI operations—evaluating new technologies, establishing best practices, and building the definitive playbook on leveraging AI for operational excellence.
• Identify critical data gaps and collaborate with Engineering to design instrumentation and Databricks pipelines needed to power advanced operational decisions.
• Document architectures and processes comprehensively to ensure maintainability, scalability, and seamless cross-functional handoffs.
• Lead and scale a "team of AIs"—maximizing an unlimited token budget to drive exponential output—rather than focusing on traditional people management.
Clara is backed by top regional VCs (Monashees, Kaszek, Canary) and leading global funds (Notable Capital, Coatue, DST Global Partners, ICONIQ Growth, General Catalyst, Citi Ventures, SV Angel, and Goldman Sachs). The company serves over 20,000 large and growing businesses with locally issued corporate cards, bill pay, financing, and a powerful B2B platform built for scale.
