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MNTN is seeking an Agency Partner Manager to own the health, performance, and growth of a portfolio of agencies on the MNTN platform. This is a strategic account management role focused on driving expansion within existing agency relationships while working in partnership with an Agency Sales counterpart who handles net-new business.
You will be the strategic owner of your agency portfolio, accountable for account performance, retention, and growth. Your primary responsibilities include conducting in-depth account analysis to identify optimization opportunities and risks, leading strategic business reviews and account audits, developing and executing growth plans to expand spend through new strategies and products, and proactively identifying and managing churn risk. You'll build trusted, multi-threaded relationships with agency partners, serving as a strategic advisor on platform capabilities, media strategy, and best practices. You'll also deliver targeted training and enablement to increase platform adoption and partner self-sufficiency, and translate partner feedback into actionable insights for internal teams.
Success in this role means maintaining a healthy, growing, and increasingly self-sufficient portfolio; identifying credible paths to incremental spend; maintaining deep knowledge of account health and performance across your book; positioning yourself as a strategic advisor rather than a support resource; preventing churn through early identification and proactive intervention; enabling partners to use MNTN effectively and independently; and consistently translating performance data into prioritized recommendations and measurable changes.
MNTN provides advertising software for brands to reach audiences across Connected TV, web, and mobile. The company has redefined direct-response television advertising and serves thousands of top brands including Tarte, Decked, and National University.
REQUIREMENTS:
- 5+ years in partner management, account management, customer success, or similar client-facing role within AdTech, MarTech, or Digital Media
- Track record of growing revenue within existing book of business through upselling, cross-selling, and account expansion against quota
- Commercial instinct and comfort identifying opportunities and closing business
- Hands-on understanding of paid media performance, including familiarity with CPA, ROAS, and budget pacing
- Understanding of agency workflows, campaign lifecycle management, and budget allocation decisions
- Exceptional interpersonal and communication skills across diverse audiences and seniority levels
- Proficiency in training delivery, public speaking, and facilitating workshops or webinars
- Strong analytical skills with experience auditing campaign performance and identifying optimization opportunities
- Demonstrated ownership of retention or renewal outcomes and churn risk identification
- Data-driven and operational mindset with ability to translate metrics into recommendations and expansion cases
- Experience with Salesforce or similar CRM, including pipeline management and forecasting
- Proven ability to collaborate across Sales, Solutions, and Marketing teams, ideally in paired or co-owned account models
- Proactive problem-solving and solutions-oriented approach
- Adaptability to evolving processes, platforms, and partner needs
