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Salary: USD 149,175 - 240,000 / annual
ServiceNow is seeking a Solution Consultant to partner with Sales and help enterprise customers address complex security, identity, access, asset visibility, exposure management, and risk challenges. In this role, you will serve as a trusted technical and business advisor, leading discovery, solution design, product demonstrations, proof-of-value engagements, and customer validation activities. You will work directly with security, identity, infrastructure, IT, risk, and executive stakeholders to connect technical capabilities to measurable business outcomes.
Key Responsibilities:
- Partner with Sales to lead technical discovery, solution design, and customer validation
- Deliver compelling virtual and in-person technical demonstrations
- Deploy and support proof-of-value and proof-of-concept engagements
- Translate technical capabilities into business outcomes
- Serve as a trusted advisor during evaluations, competitive situations, and executive discussions
- Develop customer-facing documentation, technical summaries, and solution narratives
- Lead technical training sessions based on customer use cases and POV findings
- Support marketing events, conferences, webinars, and speaking engagements
- Collaborate with Product, Enablement, Marketing, Customer Success, and Support teams to share field insights
- Travel as required, typically 25–50%, depending on region and business needs
The ideal candidate has strong cybersecurity knowledge, practical enterprise networking experience, strong communication skills, and a proven ability to support complex enterprise sales cycles.
Requirements:
- 5+ years of experience in Solution Consulting, Sales Engineering, Pre-Sales Engineering, Solutions Architecture, or a related technical role
- 5+ years of customer-facing technical, pre-sales, or customer support experience
- Experience supporting complex cybersecurity, SaaS, or enterprise platform sales cycles with enterprise customers
- Strong understanding of cybersecurity concepts, identity and access, governance and risk, and security operations
- Required strong working knowledge of enterprise networking concepts, including routing, switching, VLANs, subnetting, firewalls, DNS, NAT, and network segmentation
- Familiarity with capturing network traffic via SPAN ports, port mirroring, TAPs, packet capture brokers, NetFlow, and network telemetry
- Ability to understand and explain how security platforms integrate with customer network environments to collect data, provide visibility, and support technical validation during demos, POVs, and POCs
- Strong presentation, storytelling, and executive communication skills
- Ability to engage effectively with technical practitioners, business stakeholders, and executive buyers
- Demonstrated track record of contributing to technical wins, deal progression, and successful customer outcomes
- BS degree in Computer Science, MIS, Cybersecurity, or equivalent experience
Preferred Experience:
- Hands-on experience with IAM or IGA solutions
- Background in Security Operations or security engineering
- Experience with asset discovery across IoT, OT, or IoMT environments
- Exposure to vulnerability management or risk-based vulnerability programs
- Security, cloud, or relevant technical certifications
- Linux or Python scripting experience
