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Salary: USD 149,175 - 240,000 / annual
ServiceNow is seeking a Solution Consultant to partner with Sales and help enterprise customers address complex security, identity, access, asset visibility, exposure management, and risk challenges. You will serve as a trusted technical and business advisor, leading discovery, solution design, product demonstrations, proof-of-value engagements, and customer validation activities. You will work directly with security, identity, infrastructure, IT, risk, and executive stakeholders to connect technical capabilities to measurable business outcomes.
Key Responsibilities:
- Partner with Sales to lead technical discovery, solution design, and customer validation
- Deliver compelling virtual and in-person technical demonstrations
- Deploy and support proof-of-value and proof-of-concept engagements
- Translate technical capabilities into business outcomes
- Serve as a trusted advisor during evaluations, competitive situations, and executive discussions
- Develop customer-facing documentation, technical summaries, and solution narratives
- Lead technical training sessions based on customer use cases and POV findings
- Support marketing events, conferences, webinars, and speaking engagements
- Collaborate with Product, Enablement, Marketing, Customer Success, and Support teams to share field insights
- Travel as required, typically 25–50%, depending on region and business needs
About the Company:
ServiceNow is an AI control tower for business reinvention, serving 85% of the Fortune 500. Armis from ServiceNow protects the entire attack surface and manages cyber risk exposure in real time. Combined with ServiceNow's Security and Risk capabilities and Identity Security capabilities from Veza, the company brings together critical capabilities to secure every asset and identity across all environments, building an autonomous defense platform for the Agentic Enterprise.
Requirements:
- 5+ years of experience in Solution Consulting, Sales Engineering, Pre-Sales Engineering, Solutions Architecture, or related technical role
- 5+ years of customer-facing technical, pre-sales, or customer support experience
- Experience supporting complex cybersecurity, SaaS, or enterprise platform sales cycles with enterprise customers
- Strong understanding of cybersecurity concepts, identity and access, governance and risk, and security operations
- Required strong working knowledge of enterprise networking concepts, including routing, switching, VLANs, subnetting, firewalls, DNS, NAT, and network segmentation
- Familiarity with capturing network traffic via SPAN ports, port mirroring, TAPs, packet capture brokers, NetFlow, and network telemetry
- Ability to understand and explain how security platforms integrate with customer network environments to collect data, provide visibility, and support technical validation
- Strong presentation, storytelling, and executive communication skills
- Ability to engage effectively with technical practitioners, business stakeholders, and executive buyers
- Demonstrated track record of contributing to technical wins, deal progression, and successful customer outcomes
- BS degree in Computer Science, MIS, Cybersecurity, or equivalent experience
Preferred Experience:
- Hands-on experience with IAM or IGA solutions
- Background in Security Operations or security engineering
- Experience with asset discovery across IoT, OT, or IoMT environments
- Exposure to vulnerability management or risk-based vulnerability programs
- Security, cloud, or relevant technical certifications
- Linux or Python scripting experience
