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Salary: USD 149,175 - 240,000 / annual
ServiceNow is seeking a Solution Consultant to partner with Sales and help enterprise customers address complex security, identity, access, asset visibility, exposure management, and risk challenges. You will serve as a trusted technical and business advisor, leading discovery, solution design, product demonstrations, proof-of-value engagements, and customer validation activities. You will work directly with security, identity, infrastructure, IT, risk, and executive stakeholders to connect technical capabilities to measurable business outcomes.
Key responsibilities include partnering with Sales to lead technical discovery and solution design; delivering compelling virtual and in-person technical demonstrations; deploying and supporting proof-of-value and proof-of-concept engagements; translating technical capabilities into business outcomes; serving as a trusted advisor during evaluations and executive discussions; developing customer-facing documentation and solution narratives; leading technical training sessions; supporting marketing events and conferences; and collaborating with Product, Enablement, Marketing, Customer Success, and Support teams to share field insights. Travel is required, typically 25–50% depending on region and business needs.
ServiceNow's Armis and Veza capabilities combine to create an autonomous defense platform for the Agentic Enterprise, protecting the entire attack surface and managing cyber risk exposure in real time across all assets, identities, and environments.
REQUIREMENTS:
- 5+ years of experience in Solution Consulting, Sales Engineering, Pre-Sales Engineering, Solutions Architecture, or related technical role
- 5+ years of customer-facing technical, pre-sales, or customer support experience
- Experience supporting complex cybersecurity, SaaS, or enterprise platform sales cycles with enterprise customers
- Strong understanding of cybersecurity concepts, identity and access, governance and risk, and security operations
- Required strong working knowledge of enterprise networking concepts, including routing, switching, VLANs, subnetting, firewalls, DNS, NAT, and network segmentation
- Familiarity with capturing network traffic via SPAN ports, port mirroring, TAPs, packet capture brokers, NetFlow, and network telemetry
- Ability to understand and explain how security platforms integrate with customer network environments to collect data, provide visibility, and support technical validation during demos, POVs, and POCs
- Strong presentation, storytelling, and executive communication skills
- Ability to engage effectively with technical practitioners, business stakeholders, and executive buyers
- Demonstrated track record of contributing to technical wins, deal progression, and successful customer outcomes
- BS degree in Computer Science, MIS, Cybersecurity, or equivalent experience
PREFERRED:
- Hands-on experience with IAM or IGA solutions
- Background in Security Operations or security engineering
- Experience with asset discovery across IoT, OT, or IoMT environments
- Exposure to vulnerability management or risk-based vulnerability programs
- Security, cloud, or relevant technical certifications
- Linux or Python scripting experience
