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Salary: USD 192,000 - 216,000 / annual
Discord is seeking an Advertising Operations Manager to scale its ads business. You'll ensure ad campaigns are implemented on time and to specification, working closely with Account Executives and Account Managers to align setups with client objectives. You'll provide hands-on technical support to key customers and Ad Sales partners, owning processes and escalation paths for platform integration issues in partnership with Engineering.
You'll partner with Account Managers and technical teams to optimize campaign outcomes and maximize client ROI through troubleshooting and A/B testing of messaging, creative, and targeting. You'll synthesize campaign performance insights for internal stakeholders and clients, including performance trends, ROI analysis, and actionable recommendations.
A key part of this role involves building and scaling automations and tooling—including AI/LLM-based workflows—that reduce manual effort and increase leverage across the team. You'll serve as the operational engine for multiple revenue-driving functions across Discord's Business Organization.
Required qualifications include 3–5+ years of experience in digital advertising, ad operations, or related roles. You should have hands-on experience using AI tools (LLM-based workflows, scripting/automation) to drive measurable efficiency gains. Comfort with data and light scripting is essential—SQL is required; Python or similar is strongly preferred. You'll need demonstrated knowledge of ad technologies, campaign operation methodologies, and ad tracking/measurement solutions.
Experience partnering with Engineering and/or Product on technical escalations, platform integrations, or API-level troubleshooting is important. You should have a successful track record working directly with clients, understanding their needs and delivering value. Strong analytical proficiency—ability to query and interpret data, generate insights, and make data-driven decisions—is critical. Familiarity with market trends and KPIs such as viewability, brand safety, yield analysis, and audience extension is expected. Excellent communication and collaboration skills in a fast-changing, cross-functional environment are essential.
