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Account Manager, SME & Growth

Airwallex - Tel Aviv, Israel - In-office - posted 2026-09-11

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Airwallex is a unified payments and financial platform serving over 250,000 businesses globally, including Brex, Navan, Qantas, and SHEIN. The company is valued at $11 billion and backed by leading investors including T. Rowe Price, Visa, Mastercard, and Sequoia. You will join a small, high-impact team in the Tel Aviv office, working 4-5 days per week onsite in close collaboration with Sales, Marketing, and Operations leadership across Israel and EMEA. As an Account Manager, you will own and grow a portfolio of strategic accounts, serving as the bridge between customers and the wider Airwallex team. Your responsibilities include developing account plans, increasing product adoption, deepening customer relationships, and driving expansion through regular strategic engagements. You will identify and close upsell and expansion opportunities, managing them through the full sales cycle from identification to revenue realization. You will act as a trusted advisor to customers, understanding their business, industry, and goals to help them maximize Airwallex value and identify growth opportunities. You will lead complex commercial negotiations involving bespoke agreements, multi-product solutions, and high-value expansion deals. You will translate customer needs into solutions by understanding technical requirements and collaborating across product teams to develop compelling, commercially viable offerings. Operating with ownership and agility, you will work independently, navigate ambiguity, and adapt quickly in a fast-paced environment. You will consistently achieve or exceed KPIs and revenue targets while staying curious about evolving technology landscapes and articulating their value to customers. REQUIREMENTS: Minimum Qualifications: - Fluent written and spoken English and Hebrew - 3+ years of experience in account management or sales, ideally selling technical products, with proven top performance track record - Strong consultative selling skills with ability to manage complex sales cycles, understand customer strategies and pain points, and articulate compelling value propositions - Proven track record of exceeding targets in high-target, high-pace environments - Strong data analysis skills to develop account strategies, identify opportunities, and build effective QBRs and account plans - Experience managing complex, multi-product accounts with ability to develop and execute strategic account plans for retention, adoption, and expansion - Exceptional communication skills with strong verbal and written English and Hebrew; ability to communicate with technical and commercial stakeholders - Strong problem-solving, networking, and relationship-building skills combined with resilience, positive attitude, and bias toward action - Strong technical aptitude with ability to understand complex technical problems and requirements - Bachelor's degree or equivalent Preferred Qualifications: - Experience in fintech, payments, financial services, B2B SaaS, or other technology environments with complex products - Experience with structured sales methodologies such as MEDDPICC - Solid understanding of APIs - Experience with Salesforce

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