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Kaseya is seeking an Account Manager to join its Commercial Business team, focusing on SLED (State, Local Government & Education) and Channel segments across North America. The role involves managing a portfolio of commercial accounts and driving expansion within existing customer relationships.
Key responsibilities include owning account portfolios and proactively identifying expansion opportunities; building trusted relationships with key stakeholders to understand objectives and align solutions; developing and executing strategic account plans with regular outreach and business reviews; identifying and executing upsell, cross-sell, and expansion opportunities while meeting revenue targets; monitoring customer adoption and engagement to maximize long-term value; collaborating with Customer Success, Sales Engineering, Marketing, and cross-functional teams; and maintaining accurate sales pipelines and forecasts in Salesforce.
Required qualifications: 2-5+ years of account management, new client acquisition, or relationship-focused sales experience; proven ability to build strong customer relationships and drive commercial outcomes; strong communication, organizational, and problem-solving skills; motivated, resilient, and coachable mindset with passion for continuous growth.
Preferred qualifications include B2B SaaS or technology sales/management experience; experience with VAR (value-added resellers) or channel segments; consistent track record of meeting or exceeding sales targets; Salesforce or similar CRM platform experience; and strong analytical skills for forecasting and account planning.
Kaseya is an AI-powered IT management and cybersecurity software provider serving MSPs and internal IT organizations globally. Backed by Insight Partners, the company has achieved sustained double-digit growth, supports customers in 20+ countries, and manages over 15 million endpoints worldwide.
